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You can call us on 0333 405 4567 at the following times to speak with one of our advisors:

  • Tuesday 10am to 1pm
  • Wednesday 10am to 1pm
  • Thursday 1pm to 3pm
    (Extended opening hours Thursday 1pm - 5pm effective Thursday 4th August)

You can also email your enquiries to: or through direct message from our Facebook and Instagram

It can take between 3 and 5 working days for a reply to the more complex enquiries, or during periods of high demand.

More helpful advice can be found below.

The British Dyslexia Association Helpline is a national helpline service for people with dyslexia and dyscalculia and those who support them. It offers free, confidential, impartial information and signposting. We receive calls and emails from parents, students, adults with dyslexia, teachers, employers and professionals from a range of organisations.

It is through Helpline that dyslexic individuals can share their views about the support that is available. This may raise issues which, while personal to them, may well be affecting other people with dyslexia. All of this helps the BDA to take issues forward to influence policy, decision-makers and politicians.

Supporting the British Dyslexia Association Helpline

Our helpline is the only national, free helpline service for dyslexic people of all ages and those impacted by dyslexia. Run by volunteers with the support and guidance of our experts and specialists, it helps us influence policy changes. We can only make the biggest difference with your support.

Supporting the capacity and expertise of the British Dyslexia Association Helpline means faster and more straightforward support is available and opening hours can be extended. We strive to quickly deliver support to the 1 in 10 people in Britain with dyslexia.

Supporting our helpline can make a massive difference to the people that need our help. Find out all the ways you can support us.

Helpline volunteers

Our helpline is the only national, free helpline service for dyslexic people of all ages and those impacted by dyslexia. Our team of staff and volunteers offer confidential, impartial advice and information and listen to many varied accounts of how dyslexia affects people in their day-to-day lives. If you have a demonstrable understanding of dyslexia, good listening skills and a friendly telephone manner, we’d love to hear from you.

If you have any questions or would like to discuss the role before applying, please contact:

For more information about volunteering at the British Dyslexia Association, please click here.